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Your lf88 Account Is Governed by These Terms

These terms and conditions set out what you can expect from us and what we ask of you when you hold an lf88 account.

Applies to all account holdersCovers deposits via Touch 'n Go eWallet, Boost, GrabPayAccess subject to local lawRead before using your accountContact us if anything is unclear
lf88 Your lf88 Account Is Governed by These Terms
HOW WE HANDLE THIS

How lf88 Applies and Upholds These Terms

We apply these terms consistently across every account, regardless of how you fund it or where in Malaysia you access the lobby from — whether that is Kuching, Kota Kinabalu, or elsewhere. Our account security practices, data handling approach, and dispute process are all grounded in what is written here, not decided case by case.

Account Security

Your account access is protected by OTP verification at login. Any request to change contact details triggers a secondary confirmation step before the change is applied to your account.

Data Handling

We collect only the information needed to verify your account and process transactions. Data tied to your Touch 'n Go eWallet, Boost, or GrabPay deposits is not shared beyond what payment processing requires.

Record Retention

Transaction records and account activity logs are retained in line with applicable requirements. You can request a summary of your account history by contacting support directly.

Requesting Changes

If you believe a term has been applied incorrectly to your account, submit a written request via email with your account reference. We review and respond before any action is finalised.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause in these terms is unclear or you need to raise a concern about your account status, our support team can walk you through the relevant section. Reach us through any of the channels below — we aim to respond to terms-related queries as a priority, particularly where your account wallet or a pending transaction is involved.

Live Chat Connect via live chat on the lf88 site for terms queries tied to your account, wallet balance, or a specific transaction you want to clarify before proceeding.
Email Support Send a detailed message to our support address for written terms clarifications. Include your account reference so we can pull the relevant details and respond accurately.
Account Help Centre Navigate to the Help section inside your account for quick answers on common terms questions — account limits, wallet rules, and eligibility conditions are covered there.

Frequently Asked Questions About These Terms

Below are the questions we receive most often about how these terms work in practice. Each answer reflects how we actually apply the conditions to real accounts and real transactions.

Yes. The terms cover your account and every transaction made through it, including deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, DuitNow, and FPX.

Your balance is placed under review at the point of suspension. We assess the circumstances and communicate the outcome before any funds are released or withheld permanently.

We notify you through your registered contact — email or in-account message. Continuing to use your account after that notification is treated as your acceptance of the revised terms.

No. Each person may hold only one account. Multiple accounts are a breach of these terms and will result in suspension of all associated accounts pending review.

Contact support via live chat or email with your account reference. We will compile and share your transaction records in line with our data retention policy and applicable requirements.

Submit a written dispute via email, including your account reference and the specific clause you are questioning. We review every dispute before any account action is confirmed or finalised.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.